Responsible Gaming

Gambling Should Be Entertainment

At Rocket Casino, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you start playing.

Age Verification

You must be at least 18 years of age (or the legal age in your jurisdiction within Australia) to access and use Rocket Casino. We are committed to preventing access by minors and take age verification seriously at all stages of registration and play.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in your behaviour, you may be developing a gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity from family or friends
• Feeling anxious, irritable or restless when trying to reduce gambling
• Using gambling to escape problems, stress or negative emotions
• Borrowing money to fund gambling
• Neglecting work, study, family or social commitments because of gambling
• Lying about the extent of your gambling
• Failed attempts to control or stop gambling
• Experiencing financial difficulties due to gambling

If you experience any of these signs, please seek help immediately.

Self-Help Tools

Rocket Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are prepared to lose during a gaming session
• Reality Checks: Receive reminders during play to help you stay aware of how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing Rocket Casino if you need a break from gambling
• Account Closure: Request permanent closure of your account at any time

To access these tools, log into your Rocket Casino account and navigate to the Responsible Gaming section in your settings.

Support Organisations

If you or someone you know is struggling with gambling, confidential support is available from the following organisations:

Australia

• Gambling Help Online — Free counselling and support service for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, confidential)

United Kingdom

• GamCare — Free, confidential support for gambling problems
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Helpline and resources for problem gambling
  www.ncpgambling.org
  Phone: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  www.bzga.de

If You Need Help

If you believe you have a problem with gambling, please reach out for help. There is no shame in seeking support — trained counsellors are available to assist you confidentially. Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your doctor for a referral to a specialist service.

Remember: Help is available, and recovery is possible.